What is the first step to change the default learning mode duration in the system?

The correct choice involves clicking on the pencil icon next to the desired group because this action typically allows users to access and edit specific settings related to that group, including the default learning mode duration. When you select a group and click on the editing icon, you can make modifications that are only applicable to that specific group.

By directly editing the group settings, users can customize various parameters, such as the default learning mode duration, which might not be accessible through broader organizational settings or general policies. This focused approach ensures that changes are appropriately scoped to the intended group, making it an effective first step in the process of changing this duration.

The other options, like navigating to the organizations page, accessing settings for policies, or opening the product dropdown menu, might lead to general settings or broader views that do not cater directly to specific group configurations, thus not providing the targeted accessibility required for this task.